At TechBolt, we are committed to providing high-quality digital marketing services tailored to your business needs. While we strive for customer satisfaction, we understand that circumstances may require a refund request. This Refund Policy outlines the conditions under which refunds may be granted and the process to follow.

1. Eligibility for Refunds

You may be eligible for a full or partial refund under the following circumstances:

• Service Not Rendered: If we fail to deliver the services you purchased, and no substantial work has been completed.

• Service Dissatisfaction: If you are genuinely unsatisfied with the service quality and notify us within 7 calendar days of service delivery.

⚠️ Refunds are not available in the following situations:

• If the services have been fully rendered and delivered as agreed.

• If your business needs or priorities change after the service has commenced.

• For delays caused by lack of cooperation or incomplete information from your side.

2. How to Request a Refund

To initiate a refund request, please email us at support@techbolt.us with the following:

• Your full name, email address, and order reference (if applicable)

• A detailed explanation of your issue or dissatisfaction

• Any relevant documentation (e.g., email communications, screenshots)

We will acknowledge your request and respond within 5 business days with a resolution or request for additional information.

3. Refund Process

If your refund is approved:

• The refund will be processed within 10 business days of approval.

• Refunds will be issued to the original payment method used during purchase (processed securely via Stripe).

• We will confirm by email once the refund has been issued.

4. Partial Refunds

In some cases, we may grant a partial refund if:

• Only part of the service has been completed at the time of cancellation.

• The service delivered did not fully meet agreed-upon quality or scope expectations, based on reasonable evaluation.

The amount refunded will be proportional to the value of the work not performed or delivered.

5. Your Consumer Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, your refund rights may also be protected by consumer protection laws under the GDPR and local e-commerce regulations. These include:

• The right to clear information before purchase

• The right to cancel certain types of services within a defined period

• The right to receive your refund within 14 days of cancellation confirmation

Please note that certain services may be exempt from withdrawal under EU rules once fully executed.

6. Contact Us

If you have questions or need clarification regarding this Refund Policy, feel free to contact us:

📧 Email: support@techbolt.us
🌐 Website: https://techbolt.us